Effective Date: 24 August 2026
1. Introduction and Acceptance of Terms
These Terms of Service (the “Terms”) govern access to and use of the services provided by Northbridge Newsroom Studio Ltd, a newsroom-studio business operating from Northbridge Newsroom Studio, 14-18 North Wharf Road, Paddington, London W2 1NW, UK (the “Company”, “we”, “us”, or “our”).
By booking, purchasing, accessing, or using any of our services, including any related websites, studio facilities, equipment, personnel, or deliverables, you agree to be bound by these Terms. If you do not agree, you must not use our services.
These Terms apply to all clients, guests, contributors, speakers, attendees, production teams, and any other persons who engage with our services or facilities, whether directly or indirectly.
2. Scope of Services
Northbridge Newsroom Studio Ltd provides professional newsroom and content production services, which may include, without limitation:
- Live newsroom production;
- Video podcast recording;
- Press briefing and media event support;
- Corporate video editing;
- Broadcast interview hosting;
- Social media news clips;
- Remote content capture and distribution;
- Associated production, technical, editorial, and studio support services.
We may provide services in-person, remotely, or through third-party platforms and technologies. The exact scope, deliverables, timelines, technical specifications, and fees for a particular engagement will be set out in a quotation, statement of work, booking confirmation, production brief, or similar written agreement (“Service Order”).
Unless expressly agreed in writing, we do not guarantee broadcast placement, audience reach, media coverage, virality, editorial outcomes, or any specific commercial result.
3. User Obligations and Responsibilities
You agree that you will:
- Provide accurate, complete, and current information when booking or using our services;
- Ensure that all content, materials, scripts, footage, images, music, branding, and other items supplied by you are lawful and do not infringe any third-party rights;
- Obtain all necessary consents, releases, permissions, licences, and approvals required for filming, recording, distribution, publication, and use of content;
- Comply with all applicable laws, regulations, venue rules, and broadcast or platform requirements;
- Not use our services for unlawful, defamatory, misleading, harassing, discriminatory, harmful, or fraudulent purposes;
- Not bring prohibited items, unsafe equipment, or unauthorised persons into our premises or production areas;
- Follow all health and safety instructions, studio rules, and operational directions issued by our staff or contractors;
- Promptly notify us of any known risks, sensitivities, embargoes, confidentiality obligations, or content restrictions relevant to the project.
You are responsible for reviewing all final or near-final materials before publication or distribution unless we have expressly agreed in writing to assume such responsibility. Any approvals given by you will be deemed authority to proceed.
If you attend our studio or participate in a production, you must behave professionally and must not interfere with operations, equipment, staff, or other participants.
4. Payment Terms and Conditions
Fees for our services will be set out in the applicable Service Order or invoice. Unless otherwise agreed in writing:
- All prices are stated exclusive of VAT and any applicable taxes, duties, levies, or charges;
- A deposit or advance payment may be required before services commence or a booking is confirmed;
- Invoices are payable within the period specified on the invoice, and if no period is stated, within 14 days of issue;
- Time for payment is of the essence;
- We may suspend or withhold services, access, deliverables, or release of materials if payment is overdue;
- You are responsible for any bank charges, foreign exchange charges, card processing fees, and similar transaction costs unless otherwise stated;
- Late payments may accrue interest and recovery costs to the maximum extent permitted by applicable law.
Any additional work, change requests, overtime, reshoots, revisions beyond the agreed scope, travel, accommodation, equipment hire, specialist staffing, licensing, or third-party costs may be chargeable separately.
Estimates and quotations are valid only for the period stated, or if no period is stated, for 30 days from issuance, unless withdrawn earlier.
5. Cancellation and Refund Policy
Cancellations and postponements must be communicated in writing. The following rules apply unless a Service Order states otherwise:
- If you cancel after booking confirmation, any deposit paid may be non-refundable;
- If cancellation occurs within a short-notice period before the scheduled service date, you may be liable for a percentage of the total fee or for costs already incurred;
- Where third-party costs have been committed on your behalf, these are non-refundable once incurred;
- If you fail to attend, fail to supply required materials, or are unable to proceed for reasons within your control, the booking may be treated as a cancellation;
- Rescheduling is subject to availability and may incur additional charges;
- Refunds, where applicable, will only be made for amounts expressly identified as refundable under these Terms or the relevant Service Order.
We may cancel or reschedule a service if required for safety, technical, operational, legal, or force majeure reasons, or if you materially breach these Terms. In such cases, our liability will be limited to a refund of amounts paid for undelivered services, less any non-recoverable costs already incurred, unless otherwise required by law.
To the extent permitted by applicable law, all completed or partially completed bespoke services, editing work, recordings, live productions, and custom deliverables are non-refundable once work has commenced.
6. Liability Limitations
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.
Subject to the paragraph above, Northbridge Newsroom Studio Ltd shall not be liable for:
- Loss of profits, revenue, business, opportunity, goodwill, or anticipated savings;
- Indirect, consequential, special, or punitive losses;
- Loss, corruption, or unauthorised disclosure of data or content;
- Errors, interruptions, delays, or failures caused by third-party platforms, broadcasters, internet providers, venues, hardware, software, or telecommunications networks;
- Any content supplied or approved by you, including its legality, accuracy, completeness, or suitability;
- Any failure to achieve a particular media, commercial, editorial, or audience outcome.
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with any service, whether in contract, tort, negligence, breach of statutory duty, or otherwise, shall be limited to the amount paid by you for the relevant service giving rise to the claim.
You agree to indemnify and hold harmless Northbridge Newsroom Studio Ltd from and against claims, losses, liabilities, damages, costs, and expenses arising from:
- Your breach of these Terms;
- Your unlawful or negligent acts or omissions;
- Materials, content, or instructions provided by you;
- Claims that your supplied materials infringe third-party rights or violate law;
- Any claim arising from your misuse of our services or facilities.
7. Intellectual Property Rights
Unless otherwise agreed in writing, all intellectual property rights in our pre-existing materials, formats, workflows, templates, methods, branding, technical know-how, and production systems remain the property of Northbridge Newsroom Studio Ltd or our licensors.
Upon full payment of all applicable fees, and subject to any third-party rights and any written agreement to the contrary, you will receive a limited, non-exclusive, non-transferable licence to use the final deliverables we create for you for the purposes agreed in the relevant Service Order.
You may not, without our prior written consent:
- Resell, sub-license, or commercially exploit our deliverables beyond the agreed purpose;
- Remove copyright notices, metadata, watermarks, or attribution information;
- Modify our deliverables in a way that misrepresents our work or harms our reputation;
- Use our name, logo, or branding in publicity without permission.
You warrant that you own or have sufficient rights to all materials you provide to us, and you grant us a non-exclusive licence to use, reproduce, edit, store, process, and transmit those materials solely as necessary to perform the services.
Unless otherwise agreed in writing, raw footage, project files, timelines, session files, outtakes, working files, and source materials remain our property and may be retained or deleted at our discretion, subject to applicable law and any agreed retention schedule.
8. Data Protection and Privacy
We process personal data in accordance with applicable data protection and privacy laws. By using our services, you acknowledge that we may collect, store, use, transfer, and otherwise process personal data relating to clients, guests, speakers, attendees, crew, and other individuals involved in a production.
Such processing may be necessary for:
- Delivering and administering our services;
- Managing bookings, communications, invoicing, and support;
- Recording, editing, publishing, or distributing content as instructed by you;
- Meeting legal, regulatory, tax, accounting, insurance, and security obligations;
- Protecting our legitimate interests, rights, personnel, systems, and premises.
You are responsible for ensuring that any personal data you provide to us is collected and shared lawfully, including obtaining any required notices and consents from affected individuals.
Where we act on your instructions in relation to personal data, you may remain the controller or may otherwise be responsible for compliance obligations associated with the relevant project. We may also act as an independent controller for our own business records, security, and compliance purposes.
We may use third-party service providers, including cloud storage, editing platforms, communications tools, and distribution services, subject to appropriate safeguards where required.
For privacy-related queries, please contact us using the details set out in Section 12.
9. Force Majeure
We shall not be liable for any delay or failure in performance caused by events or circumstances beyond our reasonable control, including but not limited to:
- Fire, flood, storm, earthquake, epidemic, pandemic, or other natural events;
- Power outages, equipment failure, telecoms failure, or internet disruption;
- Industrial action, labour disputes, or staff unavailability beyond our control;
- Government action, law changes, sanctions, restrictions, or public authority orders;
- War, terrorism, civil unrest, riots, or security incidents;
- Failure of venues, suppliers, broadcasters, platforms, or third-party contractors;
- Any other event that makes performance impracticable, unsafe, unlawful, or commercially unreasonable.
If a force majeure event occurs, we may suspend, postpone, modify, or cancel affected services without liability, and we will use reasonable efforts to resume performance as soon as practicable.
10. Changes to Terms
We may update or revise these Terms from time to time to reflect changes in our business, services, legal requirements, operational practices, or risk allocation.
Any updated Terms will take effect when posted on our website or otherwise communicated to you, unless a different effective date is specified. Your continued use of our services after the updated Terms take effect constitutes acceptance of the revised Terms.
If you have entered into a separate written Service Order, any inconsistency between that Service Order and these Terms will be resolved in favour of the Service Order, but only to the extent of the inconsistency.
11. Applicable Law and Jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them, their subject matter, or their formation, shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to any mandatory consumer or statutory rights that cannot be excluded by law.
12. Contact Information
If you have any questions, complaints, requests, or notices relating to these Terms or our services, please contact:
- Company: Northbridge Newsroom Studio Ltd
- Address: Northbridge Newsroom Studio, 14-18 North Wharf Road, Paddington, London W2 1NW, UK
- Email: [email protected]
- Phone: +44 20 7846 3917
13. Severability Clause
If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, severed from these Terms.
The validity and enforceability of the remaining provisions shall not be affected, and the remainder of these Terms shall continue in full force and effect.
By using the services of Northbridge Newsroom Studio Ltd, you acknowledge that you have read, understood, and agreed to these Terms of Service.